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Net Promoter Score® (NPS)

Deliver products & services that turn business interactions into loyal customers by measuring & tracking NPS®. Loyal customers are your best salespeople.

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Quantify customer experience and forecast business growth using the Net Promoter Score® 0-10 scale

Calibrate holistic brand perception by leveraging real-time, easy-to-analyze survey data.

Formulate insight-driven decisions by tracking your customers’ likelihood to recommend your brand, service or product and the drivers behind their responses.

Set internal and external benchmarks to ensure you are meeting your goals and stay ahead of your competition.

Questions

min

Completion Time

75 +

Insights

Seamlessly and simply uncover trends in your NPS® score to prioritize initiatives based on greatest likely impact

Segmanta Automated Insights bring correlations to your attention between detractors, passives and promoters and additional customer traits to help you react quickly.

Improve customer retention and increase your brand influence by tracking NPS® against internal benchmarks and historical data.

Optimize your data collection to bottom line impact cycle with rereshing survey design, easy data analytics and broad distribution capabilities.

Empower your business with data-backed decision making capabilities

Start your free trial

Net Promoter Score® (NPS)

Quantify customer experience and forecast business growth using the Net Promoter Score® 0-10 scale

Seamlessly and simply uncover trends in your NPS® score to prioritize initiatives based on greatest likely impact

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Company

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